Over more than 30 years, Jeff has worked as a Senior level healthcare executive with extensive experience developing systems and processes to support the strategic and daily operational goals of an organization.
Jeff started his career in the health insurance industry. He has been a Director of Operations in a physician-owned HMO with responsibility for all aspects of the Claims, Mail & File, Enrollment, Data Research and Analysis, Point of Service and Facilities departments. He has been a Director of Planning & Development, with responsibility for New Product Development, Data Research & Analysis, Point of Service Operations, Technical Services and Legislative Affairs. He has worked on mergers of health insurance companies. He has had oversight of Member and Provider Call Centers, Claims, Enrollment & Billing, Data Research & Analysis, and Technical Services areas.
Jeff has also held leadership roles in primary care organizations.
He served as Vice-president of Finance in a primary care organization that also owned its own health insurance plans with responsibilities including leading and developing the finance team, working to produce monthly productivity and budgetary comparison reports for all departments, medical expense and revenue trends for the health plans, assist in the development of ROI analysis, develops capital asset budgets, and monitor investment performance. He was also responsible for financial analysis, forecasting, budgeting and contracting support for the organization and a process of restructuring the entire Revenue Cycle Management process. In this role he was also for negotiation of Accountable Care Organization (ACO) arrangements with major insurance carriers in the region.
Jeff was also the CEO of a large Family Medicine Organization. His responsibilities included working with the Board of Directors to develop and execute strategic plans. Working with the leadership team to monitor the day to day activities of the organization, the financial health and sustainability of the organization, payer contracts, administrative issues related to physician behavior, and interfacing with external organizations to the organization.
· Thomas College, Master of Business Administration
· Bradley University, Bachelorof Science, Operations Management/ Information Systems